Physical Products
- 30-day return window for unused products
- Product must be unused and in original condition
- Damaged or incorrect items must be reported within 3 days
- Photo proof required for damage claims
- Customer responsible for return shipping unless item is damaged or incorrect
Digital Products
- All sales final once files are delivered
- Refunds only for duplicate purchase, incorrect charge, or unresolved access issue
Contact
hello@pureprfm.com